1. Researching
Before you book a moving company, it is worth looking into the company that you are thinking of hiring. This means that you will have to do a little bit of research online. You will want to look at things such as reviews on reputable sites, as well as the companies website. You may also want to look up other information such as the name of the bussiness owner or how long they have been in business. This will help you to gauge the quality of the company and make an informed decision.
2. Picking the best date
To reduce the chance of delays or the removalists cancelling, it is best to avoid popular dates. On some days, removalists will have to move several homes in a day. A delay in a previous job will lead to a delay for you and possibly even a cancellation. The most popular dates to move are in the summer, as well as on the first and last days of the month.
3. Get the agreement in writing
When booking the company, you will want to get the details of the agreement from them in written form. Having all of the details written down reduces the chances that something will go wrong. It also means that if something does go wrong that results in a dispute, there is a clear record of what was agreed upon. If you were to only agree orally, even though it is still legally binding, you are much less protected without clear proof of your claim.
4. Double check the details
Double checking that the moving company has all of the correct details is one of the best ways to prevent mishaps. You will want to do this two days before the day of the move. Too early can result in things being forgotten, but doing it the night before does not allow enough time for anything to be fixed if an issue arises.
5. Hold the company accountable
If the company does fail to live up to the agreement, you will need to do something about it. The first thing that you will want to do is talk to the customer support of the company, if they have one. You will want to do this as soon as possible if you want to fix the problem. If they do not fix your issue, it is important that you make your experience known through channels such as reviews. The more that consumers exercise their power to hold companies accountable, the more pressure it puts on them to have good business practices.
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